Resolved -
This incident has been resolved.
Nov 28, 10:15 GMT
Update -
We are continuing to monitor for any further issues.
Nov 28, 10:14 GMT
Update -
We are continuing to monitor, the systems have recovered and are working as expected at present, some extra load is expected during today as vehicles potentially offload data from yesterday
Nov 28, 06:43 GMT
Update -
We are continuing to monitor for any further issues.
Nov 27, 20:30 GMT
Update -
The platform is processing the backlog of event data that will have been stored on the units during the network outage, there will be some unit delays as units offload their data. Trakm8 Service Delivery teams will continue to monitor the recovery.
Nov 27, 20:30 GMT
Monitoring -
Our upstream provider has implemented a change and we are seeing early signs of connectivity recovery. We are continuing to monitor the fix.
Nov 27, 19:57 GMT
Update -
Our upstream network providers technical support teams remain engaged in troubleshooting the connectivity issues.
Nov 27, 19:25 GMT
Update -
Our upstream network providers technical support teams remain engaged in troubleshooting the connectivity issues.
Nov 27, 16:07 GMT
Update -
We are continuing to investigate an upstream networking issue with our provider
Nov 27, 15:01 GMT
Investigating -
We are aware of a network related issue affecting the delivery of services and are investigating.
Nov 27, 13:08 GMT